Refund policy

Returns & Refunds Policy 💕

At Beauty Snacks, your happiness is part of the experience!

We take pride in curating beauty finds from brands you know and love. Every order is thoughtfully prepared and packaged with care because we want your Beauty Snacks experience to be just as exciting as the products inside.

We understand that sometimes things don't go as expected, and we're here to help!

💗 All Sales Are Final

Due to the personal nature of beauty and personal care products, all sales are final, except when an item arrives damaged, defective, or incorrect, or when a return or refund is otherwise required by applicable law.

For health, hygiene, and product safety reasons, we cannot accept returns or exchanges for change of mind, shade preferences, fragrance preferences, or products that do not meet personal expectations.

We encourage you to carefully review product descriptions, shades, sizes, and details before purchasing.

📦 Damaged, Defective, or Incorrect Items

We want every Beauty Snacks delivery to be a happy one!

If your order arrives damaged, defective, or contains an incorrect item, please contact us within 7 days of delivery so we can review the issue and work toward a resolution.

When contacting us, please include:

Your order number
A brief description of the issue
Clear photos of the product, packaging, and shipping box, when applicable

Depending on the circumstances, we may offer a replacement, refund, or another appropriate resolution.

Please do not discard damaged items or packaging until we have reviewed your request.

This reporting window does not limit any rights you may have under applicable law.

✨ Product Packaging & Condition

Beauty Snacks offers a variety of curated beauty products, including items that may come from special promotions, overstock, or limited-quantity collections.

While we strive to provide products in excellent condition, some items may have minor cosmetic imperfections to their exterior packaging.

When applicable, noticeable packaging imperfections will be disclosed in the product listing.

Minor cosmetic packaging imperfections disclosed before purchase are not considered product defects.

🚚 Lost, Delayed, or Missing Packages

Once your order ships, tracking information will be provided when available.

If your package is delayed, missing, or marked as delivered but cannot be located, please contact us so we can help review the situation and provide guidance on the next steps.

Shipping carrier investigations may be necessary. Refunds or replacements will be determined based on the circumstances and applicable consumer protection requirements.

💕 Refund Processing

If a refund is approved, it will generally be issued to your original payment method.

Please allow approximately 5–10 business days after the refund is processed for your financial institution to reflect the credit. Processing times may vary.

🍭 Purchases Through Other Platforms

Orders placed through third-party marketplaces, including Whatnot or TikTok Shop, are also subject to the applicable platform's buyer protection, return, and refund policies.

For purchases made through those platforms, please initiate your request through the original purchasing platform when required.